Technology is the key to changes in the hotel industry. Not only has technology changed trends but other factors have played a part as well. Nowadays, more and more people travel because of globalization. More people go other countries to find pleasure, for business purposes, and for school. In these cases people seek hospitality and now they seek for other things that add to the pleasure of their stay in a hotel.
People certainly need basic comforts in a hotel but it will add more satisfaction if hotels provide amenities that will entice guests. Investors at present are investing more and more in hotels because of increased travel year by year. In addition, baby boomers are increasing in the next 20 years. They demand something that is “homey” and relaxing.
More and more the trends now are having your own pets with you when you are traveling and staying in a hotel. The elderly often they want to bring their own pets because they don’t have anybody else to look after them when they are having a vacation. Thus, they tend to look for a hotel that says “Pets are allowed”. In 2007 Pet travel statistics reported by Bringyourpets.com says that 77% frequently take their pets with them when they are traveling. They do this especially in the United States because they do not have any housekeepers to take care of the pets so they bring them along. This trend is in more demand, 38.5% say it is difficult to find pet friendly lodging. Many have recognized this issue in the hotel industry so more hotel managers are allowing pets so for those who are pet lovers can enjoy their stay with their own pets. Although in Europe there is a small boutique hotel that lends dogs or cats as long as they stay in their hotel. This shows that having pets in the hotel makes them feel “homey”.
After long day at work in a strange place, don’t you just feel you want to have lots of relaxation? At this moment the trend of a room hotel is to have bigger rooms instead of having lots of furniture inside. Consumers are looking for more space in their rooms so in this case there are now more hotels re-modellling to make the guest rooms appear larger by removing unnecessary furniture. Armoires are not the trend anymore and wall mounted flat panel television are in. More often, as the technology becomes more advanced people tend to need more of their stuff such as their luggage, laptop, Ipod and even small printers so that its convenient for them. Technology surely supports hotel to increase their revenue.
More and more hotels are taking advantage the fact that technology is cheaper from day today, this means they can fully maximized revenue opportunities. A big factor restricting more adoption in the improving systems in both operational and guest-facing areas because of the challenge, they have to keep adjusting which is hard to do. All these issues support the trend not use the more complex operational functions and systems such as to expert, central staff, either corporate or third party. The major factors are the complexity of the hotel environment which is supposed to have many different systems to interact with each other. For example, the house phone in every floor of the hotel which is placed for the guests in the hallways. Although there is lack of awareness of how much efficiency could be improved through the use of modern integrated systems. Hospitality management systems have become more sophisticated, advanced, multi-discipline tools to help properties of all types and sizes to entice guests, increase more revenue and increase the efficiency levels in all departments of the hotels. Usually hotels target to have increase revenue each year.
At the same time, more hotels are concerned about environmental issues such as conserving energy, tuning off aircon and lights when they are not needed. Presently more of people are concerned about global warming and conservation issues. Being environmental friendly is recently of the top trend in the hotel industry. The hotels used the tactics such as putting a sign in their properties initiating various “green” programs such as changing linens and the towels only on request and using water-saving bathroom faucets and toilets. When they know a hotel has an environmental friendly program “73% of the guests indicate that they would participate”. “Since conservation is such an important issue globally, it is vitally important that hotel properties actively market their eco-friendly offerings and make them easy to recognize and participate in”. said Linda Hirneise, executive director of the travel practice at J.D. Power and Associates. “Offerings green programs is a win-win situation for both hotel guests and hotel operators. Guests are increasingly looking for these types of offerings, and hotels are finding that going green actually save money”. However, a large number of people would follow and participate if there are rewards in doing the environmental friendly. According to research, providing a non-smoking environment tends to be a high demand to hotel guests. “Overall 82 percent of guests say they prefer a smoke-free hotel environment including public areas and guest rooms-up from 79 percent in 2006.
In conclusion, there are many factors that lead to these trends because the world has changed and will keep on changing due to more advanced technology, different demography which affects the economy, the environment and the society. So, what would be the trends in 2020? Where possibly everyone can access greater information.
All quotations are from: hotel-online.com
Htrends.com/trends-detailed-sid-28509.html
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